How to Add Credit to Your Account in the Client Area
Learn how to add funds to your account credit balance in the client area, so you can pay future invoices faster and manage your hosting services more conveniently.
Adding credit to your account allows you to deposit funds into your client area balance in advance. This credit can then be used toward future invoices, renewals, upgrades, or other services, depending on how your billing account is configured.
This guide explains how to add account credit from your client area, what happens after payment, and where to check your available balance.
How to Add Credit to Your Account
Follow these steps to add funds to your account balance:
- Log in to your Client Area
Sign in using your registered email address and password. - Open the Billing section
From the client area menu, go to Billing and look for the option called Add Funds, Add Credit, or a similar balance top-up option. - Enter the amount you want to add
Type the amount you would like to deposit into your account credit balance. - Select your payment method
Choose one of the available payment gateways shown in your client area. - Review the details
Confirm the amount and payment method before continuing. - Complete the payment
After the payment is successful, the funds will be added to your account credit balance.
Where to Check Your Credit Balance
After adding credit, you can usually view your available balance from one of the following places in the client area:
- The Billing section
- The Add Funds page
- The Client Area dashboard.
How Account Credit Is Used
Account credit is typically used to help pay future invoices in your client area. Depending on your billing setup, the balance may be applied automatically during checkout or when paying unpaid invoices.
If your available credit is lower than the invoice total, you may still need to pay the remaining balance using a payment gateway.
Common Reasons You May Not Be Able to Add Credit
- The Add Funds feature is not enabled for your account.
- No supported payment method is currently available.
- The entered amount does not meet the allowed minimum or maximum limit.
- The payment was not completed successfully.
- Your account may require additional verification before balance top-up is allowed.
Frequently Asked Questions
What is account credit?
Account credit is prepaid balance added to your client area. You can use it toward future invoices and service-related charges.
Can I use account credit for future invoices?
Yes. In most cases, available credit can be applied toward unpaid invoices, renewals, and other eligible billing charges.
How long does it take for credit to appear in my account?
Credit usually appears after the payment is completed successfully. In some cases, processing time may vary depending on the selected payment method.
