Email Deliverability in cPanel
Learn how to check SPF, DKIM, and other email DNS settings in cPanel to improve email delivery and reduce the chance of messages going to spam.
Email Deliverability in cPanel helps you review the DNS records that affect how other mail servers trust messages sent from your domain. If these records are missing, outdated, or misconfigured, your emails may land in spam folders or fail authentication checks.
What Email Deliverability Does
- Checks whether your domain has the correct mail-related DNS records.
- Helps you identify problems that can affect outgoing email reputation.
- May offer a Repair option for some domains.
- Lets you review settings such as SPF, DKIM, and sometimes guidance for DMARC and PTR.
How to Open Email Deliverability in cPanel
- Log in to your Account.
- Open cPanel for the hosting account that manages your email.
- In cPanel, go to the Email section.
- Click Email Deliverability.
How to Check Your Domain Status
Inside Email Deliverability, you will see a list of domains in your cPanel account. Each domain will show its current status.
- Find the domain you want to review.
- Check the status shown beside that domain.
- If available, click Repair to let cPanel suggest corrected records.
- If you want to review the settings in more detail, click Manage.
Understanding the Main Email Records
SPF tells other mail servers which systems are allowed to send email for your domain.
DKIM adds a digital signature to outgoing email to help prove that the message is genuine and has not been altered.
DMARC works with SPF and DKIM to tell receiving servers how to handle messages that fail authentication checks.
PTR links your sending IP address back to a valid hostname. It is often important for mail server reputation and successful delivery.
How to Fix Problems Using Email Deliverability
- Open Email Deliverability in cPanel.
- Locate the affected domain.
- Click Repair if the option is available.
- Review the suggested DNS records carefully.
- Approve the repair, or copy the suggested records if you manage DNS elsewhere.
- Wait a few minutes, then check the domain status again.
Best Practices for Better Email Delivery
- Keep your SPF and DKIM records valid.
- Avoid sending email from unauthorized apps or servers.
- Use the correct DNS zone for your domain.
- If you send mail through a third-party service, add its required DNS records.
- Recheck Email Deliverability after making DNS changes.
Frequently Asked Questions
Quick answers to common questions about using Email Deliverability in cPanel.
A warning usually means one or more email-related DNS records need attention. This may affect how other mail servers verify your messages and can increase the chance of email delivery problems.
In many cases, yes. Your email may still send successfully, but missing or incorrect records can reduce trust and increase the risk of messages being delayed, filtered, or sent to spam.
The Repair option may not appear if your DNS is managed outside the server, if the system cannot update the records automatically, or if the required records must be added manually in another DNS panel.
DNS changes are not always instant. In many cases, updates appear within a short time, but sometimes they may take several hours to fully appear everywhere.
No. This tool helps with email authentication and DNS-related mail settings, but it does not solve every issue. Problems can also be caused by mailbox configuration, blacklisting, sending reputation, or incorrect mail routing.
If you send mail through an external provider, the DNS records shown in Email Deliverability may need to match that provider’s requirements. In that case, you may need to update the records in the DNS area that controls your domain.
Not always. Correct SPF and DKIM records help a lot, but spam filtering also depends on message content, sender reputation, sending volume, recipient server rules, and overall email behavior.
If you are unsure, do not guess. Open a support request from your Account and provide your domain name along with a screenshot of the Email Deliverability page. This helps our team guide you more accurately.
